REALTORS® abide by the strict standards of the Code of Ethics. If a REALTOR® has failed to meet these standards, you can file a complaint. More information can be found at https://www.texasrealestate.com/members/legal-and-ethics/ethics/ethics-complaints/
If you feel there has been a violation of The Real Estate License Act or TREC rules you have the right to file a complaint with TREC. More information can be found at https://www.trec.texas.gov/public/how-file-complaint